Frequently Asked Questions

Membership, payments, registration, projects, legal matters, communication, and renewals.

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About the Association

What is the Association for Welfare of WTC Investors (AFWOWTCI)?

AFWOWTCI is a body formed by investors, for investors.

Is the Association legally registered?

Yes. The Association is registered as a society under the Societies Registration Act, 1860 with the Registrar of Societies, South District, Government of NCT of Delhi, vide Registration No. S/4144/Distt. South/2025 dated 19 June 2025. Registered office: H. No. C-212, Ground Floor, Paryavaran Complex, Saidulajab, Neb Sarai, New Delhi 110030.

How long has the Association been active?

The Association came into existence in June 2025 on its registration under the Societies Registration Act, 1860. Its members had been working together informally before that.

Who runs the Association?

Elected office-bearers — President, Vice President, General Secretary and Treasurer — together with a Coordination Committee. Every office-bearer is himself or herself a WTC investor and serves voluntarily, without any remuneration.

Is the Association connected with the developer of the WTC projects, or with the World Trade Centers Association?

No. AFWOWTCI is an independent body of investors. It has no affiliation with, and receives no funding from, the developer of the WTC projects or from the World Trade Centers Association.

How is this Association different from other WTC investor groups?

Several investor groups exist. AFWOWTCI is a registered society with a formal membership record, accounts maintained by an elected Treasurer, an annual income-tax filing, and its own proceedings before the courts and regulators. Members of other groups are welcome to join — the object is to add to collective strength, not to compete with any other group.

Membership and eligibility

Who can become a member?

Any person or entity that has booked or purchased a unit in a WTC project covered by the Association — whether the project is delivered or undelivered, and whether or not possession has been taken.

Can I join if I am already a member of another investor group or association?

Yes. All investors in the relevant Noida and Greater Noida WTC projects are welcome. Joining AFWOWTCI does not require you to leave any other group; the Association aims to strengthen and complement the ongoing efforts of investors.

I already have a case before NCLT, NCDRC, RERA or a civil court. Must I withdraw it before joining?

No. You retain full control of your own case. The Association's collective action runs alongside your individual proceedings. Members are encouraged to assess their own position honestly and, where appropriate, to take independent legal advice.

My unit is in a delivered / completed project. Is the Association relevant to me?

Yes. Delivered projects carry their own issues — leasing and rental arrangements, maintenance, assured-return dues and common-area matters. Investors in delivered projects form a substantial part of the membership.

There are two or more co-allottees on my unit. Do we each have to join?

One membership is registered per unit, in the name of the first (primary) allottee, with the co- allottee's details recorded against it. Only one set of fees is payable for that unit.

I own units in more than one WTC project. Do I pay separately for each?

Membership is per registered (primary) holder, not per unit. The following cases apply: ● All units in a single name: one membership only, regardless of how many units are owned. ● Multiple units across different family members, each as primary holder: one membership for each family member who is the primary holder of a unit. ● Two units in joint names — husband primary on one, wife primary on the other: two separate memberships are required, one in each primary holder's name. In all cases, all units registered under a member's name or co-allotted to them are recorded under that single Member ID at no additional cost.

My mobile number is not an Indian number. Can I still register?

Yes. Choose your country code from the list and enter your number in full. All receipts, notices and meeting links are sent by email, so please give an email address you check regularly.

Can NRIs join?

Yes. Registration and payment are entirely online. NRI members may pay by SWIFT bank transfer (see Q23). Please give an email address that you check regularly, as all receipts, notices and meeting links are sent by email.

How do I become a member?

Register on this website with your WTC investment details, upload your Builder Buyer Agreement or allotment letter, read and acknowledge the FAQ, and pay the fees online once your details are verified. You will receive a Member ID and an official receipt by email.

What do I get as a member?

By becoming a member, you can: ● ✅proceedings. Stay informed about important developments in your WTC project and the Association's ● ✅ Participate in exclusive webinars and awareness sessions organised for members. ● ✅ Understand the legal and strategic steps being taken on members' behalf. ● ✅ Be part of collective investor action — a single coordinated voice no individual can achieve alone. ● ✅ Stay connected with fellow WTC investors. ● ✅ Contribute to protecting investor rights and the future value of your investment. You also receive a recorded membership of the registered society, the right to vote as provided in the Rules and Regulations, and access to the members-only Updates / Notices section of this website.

Is my membership permanent?

No. Membership is valid for 365 days from the date of your initial payment and must be renewed annually. You will receive email reminders at 15, 7 and 1 day before your renewal date. If renewal is not made within a 15-day grace period, the membership is suspended.

Can my membership be cancelled or suspended?

Membership is suspended if the annual renewal is not paid within the 15-day grace period. Membership may also be denied or suspended by order of the Governing Body, without reasons being assigned to the member. Any such decision is recorded in writing with a resolution reference. Suspension is temporary — the membership record and any prepaid credit are preserved.

Fees, payments and receipts

What are the membership fees?

A one-time joining fee of Rs 2,000 and an annual membership subscription of Rs 1,000. A new member therefore pays Rs 3,000 in the first year and Rs 1,000 in each subsequent year.

How do I pay?

Four ways, all shown on the website: (a) online through the PhonePe payment gateway, using UPI, a debit or credit card or net banking; (b) by NEFT or RTGS bank transfer to the Association's account; (c) by UPI transfer to the Association's UPI ID; or (d) by international SWIFT bank transfer (for overseas members). For options (b), (c) and (d) you will be asked to enter the transaction reference and upload the payment screenshot. Your receipt follows once the Treasurer has confirmed the credit. The Association does not accept cash in any circumstances.

I live outside India. How do I pay?

You may pay by SWIFT international bank transfer to the Association's account. Bank details are displayed on the payment page. After transferring, please enter the transaction reference and upload your bank confirmation or screenshot; your receipt follows once the Treasurer has matched it against the bank statement. Wire charges are to be borne by the sender. The online PhonePe gateway and UPI options are available to those with Indian payment facilities.

Can I pay by NEFT / RTGS bank transfer or UPI instead of the online gateway?

Yes. If you choose a bank transfer or UPI, please quote the order reference shown on the screen in the remarks column, then enter the transaction reference and upload the payment screenshot so that the payment can be traced to you.

Will I get a receipt?

Yes. An officially numbered PDF receipt is emailed automatically to your registered email address as soon as the payment is confirmed. You can also download any past receipt at any time from your member dashboard.

My money has been debited but I have not received a receipt. What should I do?

Please allow up to 24 hours — some transactions are confirmed by the bank with a delay, and the receipt is issued automatically once confirmation is received. If it has still not arrived, write to us quoting your Member ID, the amount, the date and the transaction / UTR number, and we will trace it.

Are legal expenses included in the subscription fees?

No. The joining fee and the annual subscription meet the Association's running costs. The cost of legal and related action is separate; it is discussed transparently with members and proportionate contributions are called for as and when necessary.

What legal expenses should I expect as a member?

Legal expenses are shared among the participating members, so the greater the participation, the lower the cost falls on each individual. No member is asked to contribute towards any legal action without prior intimation of its purpose and the amount involved.

How is members' money accounted for?

All receipts and payments pass through the Association's own bank account. The accounts are maintained by the elected Treasurer, reviewed by the Coordination Committee, and the Association files its annual income-tax return. A summary of the financial position is circulated to members.

Are the fees refundable?

No. Membership fees and subscriptions are non-refundable. A refund is made only where a payment has failed or has been debited twice; it is credited back to the same source, normally within 7 working days.

Does the Association guarantee that I will recover my money?

No — and no one honestly can. The Association pursues its members' interests through lawful means before the courts, tribunals and regulators, and the outcome rests with those forums. Any person or group promising guaranteed recovery should be treated with caution.

Someone has asked me to pay 'for the Association' in cash, or into a personal account. Is that genuine?

No. The Association never accepts cash and never collects money into any individual's personal account. Please pay only through this website or into the Association's own bank account shown on the payment page, and always insist on the numbered receipt.

Registration and documents

Which documents do I need to upload?

Essential: your Builder Buyer Agreement or allotment letter. Helpful: your payment receipts, one photo identity document. Accepted formats are PDF, JPG and PNG, up to 10 MB per file. The system will not accept your payment until required documents are uploaded and validated.

Where do I find my Customer ID?

It is printed on your Builder Buyer Agreement, allotment letter and payment receipts — usually near the top, alongside your unit number. Enter it exactly as printed. If it is not recognised, you may enter your unit number instead, or simply proceed and our team will verify it manually.

I have units under more than one Customer ID. How do I register them?

Register once, with your email address, and then add each Customer ID and unit in turn using the 'Add another unit' button. All of them sit under the same membership. You do not need a separate registration for each unit.

The website does not recognise my Customer ID or unit number. What should I do?

Complete the rest of the form and upload your Builder Buyer Agreement or allotment letter. Your application is then flagged for manual verification and a volunteer will check it against the Association's records. Your application will normally be verified within 2 working days.

Can I correct my details after submitting?

Yes. Log in and edit your profile. A change to your name, unit number or project requires re- verification before it takes effect.

How is my personal data used and protected?

Your data is used solely for the Association's membership records and for representing members before the courts, tribunals, regulators and authorities. It is held in the Association's own secured cloud account, is never sold, and is not shared with any third party except where required for legal proceedings or by law. You may ask for a copy of your data, or for it to be corrected, at any time.

I started filling in the registration form but could not finish. Is my progress saved?

Yes. The system saves your partly-completed form and any documents you have uploaded. Log back in with your email address and you can continue from where you left off.

Projects and legal matters

Which projects does the Association cover?

WTC projects in Noida and Greater Noida, including the Tech Zone projects at TZ-13A and TZ- 13B, Greater Noida, and WTC CBD at Plot A-02-1, Sector 132, Noida. These comprise both delivered projects (such as WTC TEC 1, WTC TEC 2 and WTC One A, B and C) and undelivered projects (such as WTC 1D, WTC 1E, WTC Cubit, WTC Quad, WTC CBD, WTC Plaza, WTC Signature and WTC Riverside).

How does the Association help me pursue my case?

By acting collectively. Members together form a stronger force to pursue rightful ownership of their property, completion of unfinished work through lawful means, improvement in the value of the asset, or recovery by way of refund with applicable interest and penalties. Collective action also means shared legal costs, shared documents and information, and a single coordinated voice before the authorities — which no individual investor can achieve alone.

Before which forums is the Association active?

Proceedings concerning WTC projects are pending before the Hon’ble Allahabad High Court, the Hon’ble Delhi High Court, and the National Company Law Tribunal (NCLT). The Association is a stakeholder in all these proceedings and participates in them in the collective interest of its members. Current status updates are posted on the Updates page and circulated to members by email.

Will the Association fight my individual case for me?

No. The Association acts for its members collectively. It does not appear as your advocate in your personal case and does not give individual legal advice. You remain free to engage your own counsel.

Will joining the Association prejudice my own case in any way?

No. Membership is independent of your individual proceedings.

Where can I get the latest update?

From the Updates / Notices page on this website (accessible to paid members who are logged in), from the email circulars sent to members, and at the members' online meetings held from time to time.

Website, communication and grievances

How do I log in?

With your registered email address. The system sends a one-time login link to your email — click it and you are in. No password to remember. Your email address is your identity with the Association — all your units and Customer IDs sit under it, and every receipt and notice is sent there. Please keep it up to date.

I cannot log in, or the login link has not arrived.

Check your spam or junk folder first. If it still has not arrived, use the 'Resend login link' option on the login page. If you still cannot get in, write to us from your registered email address and we will reset it.

How do I join the members' WhatsApp group?

Members are added to the relevant project group once their payment is confirmed. Once your on-boarding is complete — WTC investment details uploaded and payment confirmed — you will be added to the active members’ WhatsApp group by the Membership Coordinator. You may also reach out directly on +91 99115 88344 or at association.wtcinvestors@gmail.com to request to be added.

How do I attend the online members' meetings?

The joining link is emailed to members before each meeting and is also posted in the members' group.

How do I contact the Association?

By email at association.wtcinvestors@gmail.com, by telephone on +91 99115 88344 or +91 99115 88445, or through the contact form on this website.

I have a complaint about the Association itself. What do I do?

Write to the General Secretary at association.wtcinvestors@gmail.com, marking your message “Grievance”. It will be placed before the Coordination Committee and you will receive a reply within 15 working days.

Updates / Notices section — why can't I see it?

The Updates / Notices section is accessible only to members with a currently valid (paid) membership. If your membership has lapsed or is suspended, please renew it to regain access. If you believe this is an error, contact us at the details on the Contact page.

Membership renewal, suspension and restoration

When is my membership due for renewal?

Your membership runs for 365 days from the date of your initial payment and renews on the same calendar date each year. You will receive email reminders at 15, 7 and 1 day before the renewal date.

What happens if I miss the renewal date?

Your membership enters a 15-day grace period. You can renew during this period at the normal Rs 1,000 renewal fee. If renewal is still not made after the grace period, your membership is placed under temporary suspension.

How do I restore a suspended membership?

If your membership has been suspended for less than one year, the restoration fee is Rs 1,000 renewal + Rs 500 penal charge = Rs 1,500. If your membership has been suspended for one year or more, restoration requires the full joining fee of Rs 3,000. During suspension, access to the members-only Updates / Notices section is not available.

Is there an option for automatic renewal?

UPI AutoPay for automatic annual renewal is available to domestic (Indian) members as an optional convenience. Overseas members and those who prefer not to set up a mandate can renew manually each year using any of the payment routes on the website.